Transform Customer Experience with Intelligent Voice Agents

Deploy AI-powered voice agents that speak naturally, understand emotions, and communicate fluently in Bahasa Indonesia. Reduce costs by 70% while increasing customer satisfaction.

Voice Engine Demo

Experience AI That Understands and Connects

Listen to our AI voice agent handle real customer scenarios while learning about the advanced capabilities that make it possible.

Live Customer Service Demo

Experience our AI voice agent handling a real customer inquiry with natural conversation flow

0:000:30

Live Conversation

C

"Halo, saya ingin menanyakan tentang status pesanan saya yang belum sampai."

Natural Voice Interaction

Engage customers with human-like conversations that feel authentic, natural, and professional in every interaction.

Advanced speech synthesis and natural language processing create conversations indistinguishable from human agents.

Emotional Intelligence

Detect customer emotions in real-time and adapt conversation tone, pace, and approach for optimal outcomes.

AI analyzes vocal patterns, speech tempo, and linguistic cues to understand customer sentiment and respond appropriately.

Bahasa Indonesia Fluency

Perfect pronunciation, cultural understanding, and natural conversation flow in Bahasa Indonesia for local market excellence.

Native-level fluency with cultural context awareness, local expressions, and proper business etiquette.

Enterprise Platform

Complete Voice AI Management Suite

Advanced features delivered through an intuitive, customizable platform designed for enterprise scale, security, and seamless integration.

AI Copilot Integration

Seamless handoff between AI and human agents when needed with complete context preservation

1
AI handles initial interaction
Processing
2
Complexity assessment & routing
3
Smart agent assignment
4
Context preservation & handoff

AI-Assisted QA Tools

Automated quality assurance for every conversation with real-time scoring and improvement suggestions

1
Real-time conversation analysis
Processing
2
Quality scoring & metrics
3
Issue identification
4
Improvement recommendations

Interaction Recording & Ticketing

Complete conversation recording with automated ticket creation and intelligent categorization

1
Full conversation recording
Processing
2
Automatic transcription
3
Smart ticket generation
4
Category & priority assignment

Knowledge Management System

Centralized knowledge base with intelligent retrieval and continuous learning capabilities

1
Query understanding & processing
Processing
2
Knowledge base search
3
Relevant information retrieval
4
Contextual response delivery

Unified Platform Architecture

All features work seamlessly together in one integrated platform, providing a complete voice AI solution for enterprise needs.

Easy Configuration

Set up in minutes

AI-Powered

Intelligent automation

Complete Logging

Full audit trail

Real-time Monitoring

Live insights

Unified Command Center

Monitor, manage, and optimize your voice agents from a single, comprehensive dashboard with real-time insights and controls.

Lovina Dashboard

Enterprise Command Center

Live
+12%
24
Active Conversations
+2.1%
94.2%
Success Rate
-0.3s
1.2s
Avg Response Time
+0.2
4.8/5
Customer Satisfaction

Live Conversations

Customer A
active
2:34
Customer B
queue
0:45
Customer C
active
5:12

AI Performance

Resolution Rate
87%
Emotion Accuracy
92%
Language Fluency
98%
Business Impact

Measurable ROI for Your Enterprise

Drive real business outcomes with AI-powered voice agents that reduce operational costs while significantly increasing revenue across all customer touchpoints.

Reduce Operational Costs

70% Cost Reduction

By automating routine tasks, our voice agents free up your team to focus on more valuable work.

Enhanced Customer Satisfaction

Natural language processing ensures that interactions are smooth and personalized.

Scalable Solutions

Easily scale your voice AI capabilities to meet growing business demands.

Drive Revenue Growth

Increased Sales

Our voice agents can assist with upselling and cross-selling opportunities.

24/7 Availability

Ensure your customers can reach you anytime, anywhere with our always-on voice agents.

Data-Driven Insights

Analyze customer interactions to gain valuable insights and improve your strategies.