80%Fewer abandoned calls
24/7Availability with consistent responses
25-40%Faster handling time for standard inquiries
1 to ManyCustomers served, with zero additional hiring
Why it matters
Lovina plugs into your existing PBX/SIP environment and extends routing to GSM, connecting telephony with omnichannel handling in one reliable layer. When volume surges, capacity scales with it, coverage stays 24/7 and every call stays traceable.
No additional hardware investment
Runs on your existing phone infrastructure, no new telephony hardware to buy or replace.
No extra app to install
Agents connect right from the platform, no additional software or desktop app to set up.
Less waiting, fewer drop-offs
Instant routing cuts queue time and abandoned calls.
Supervisors in control
Real-time agent status keeps capacity visible and managed.
Fits your stack
Seamless PBX/SIP integration with GSM routing, no rip-and-replace.